Privacy Policy

Data Controller Information

DeltaCraft Ltd is the data controller for your personal information. We are registered in Cyprus with company registration number HE945231 and VAT number CY94532178X. Our registered office is located at Evagoras Avenue 89, Larnaca, 6069, Cyprus.

Data Collection

We collect personal data that you provide to us directly and information that is automatically collected when you use our services. The data we collect includes:

• Contact information such as name, email address, phone number, and company details
• Information about your business banking requirements and preferences
• Technical information including IP address, browser type, and device information
• Usage data about how you interact with our website and services
• Communication records when you contact us for support or consultations

How We Use Your Information

We process your personal data for legitimate business purposes and how we use your information depends on the services you use and your relationship with us. Specifically, we use your data to:

• Provide business banking comparison services and personalised recommendations
• Respond to your enquiries and provide customer support
• Improve our services and develop new features
• Send you relevant information about banking products and services
• Comply with legal obligations and protect our legitimate interests
• Analyse website usage and optimise user experience

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legal obligation: When we need to comply with legal requirements
• Legitimate interests: When processing is necessary for our legitimate business interests

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service providers who help us operate our business and provide services to you
• Banking institutions when you request specific information or comparisons
• Legal authorities when required by law or to protect our rights
• Professional advisors such as lawyers, accountants, and consultants

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain contact information and communication records for up to seven years after our last interaction, unless a longer retention period is required by law.

Your Rights

Under GDPR and applicable data protection laws, your rights include:

• Right of access to your personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure (right to be forgotten) in certain circumstances
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. If we transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date at the top of this policy.

Contact Information

If you have any questions about this Privacy Policy, want to exercise your rights, or need to contact us regarding your personal data, please reach out to us: